This Privacy Policy describes how pluxy.co (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at support@pluxy.co or by mail using the details provided below:

Ecom Network LLC, 30 N. Gould St, Sheridan WY 82801, United States

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

• Device information
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: shared with our processor Shopify, Facebook, Google, and Tiktok.
• Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Order information
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify, Stripe, Facebook, Tiktok, Google.
• Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
• Customer support information
• Purpose of collection:
• Source of collection:
• Disclosure for a business purpose:
• Personal Information collected: email, name
• Purpose of collection: to provide customer support.
• Source of collection: collected from you
• Disclosure for a business purpose: 
• Personal Information collected:

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
• We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.
• Facebook, Google, Tiktok, and Pinterest

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=adsGOOGLE - https://www.google.com/settings/ads/anonymous

• BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

• Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
• Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through this email address: support@pluxy.co

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through this email address: support@pluxy.co

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

[Be sure to check this list against Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]

Cookies Necessary for the Functioning of the Store

Reporting and Analytics

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS

We are offering a mobile messaging program (the “Program”), which you agree to use and participate in

subject to these Mobile Messaging Terms and Conditions and Privacy Policy (the “Agreement”). By opting in

to or participating in any of our Programs, you accept and agree to these terms and conditions, including,

without limitation, your agreement to resolve any disputes with us through binding, individual-only

arbitration, as detailed in the “Dispute Resolution” section below. This Agreement is limited to the

Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the

relationship between you and Us in other contexts.

The Program allows Users to receive SMS/MMS mobile messages by affirmatively opting into the Program, such

as through online or application-based enrollment forms. Regardless of the opt-in method you utilized to

join the Program, you agree that this Agreement applies to your participation in the Program. By

participating in the Program, you agree to receive autodialed or prerecorded marketing mobile messages at

the phone number associated with your opt-in, and you understand that consent is not required to make any

purchase from Us. While you consent to receive messages sent using an autodialer, the foregoing shall not

be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic

telephone dialing system (“ATDS” or “autodialer”).

If you do not wish to continue participating in the Program or no longer agree to this Agreement, you

agree to reply STOP or CANCEL to any mobile text message from Us in order to opt out of the Program. You

may receive an additional mobile message confirming your decision to opt out. You understand and agree

that the foregoing options are the only reasonable methods of opting out. You understand and agree that

attempting to opt-out texting other words or verbally requesting one of our team members to remove your

from our list is not accounted as a reasonable means of opting out.

You acknowledge that the message frequency is various and that consent is not a condition to purchase. The

Program involves recurring mobile messages, and additional mobile messages may be sent periodically based

on your interaction with Us.

You must have a wireless device of your own, capable of two-way messaging, be using a participating

wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone

providers carry the necessary service to participate. Check your phone capabilities for specific text

messaging instructions.

You may not use of engage with the Platform if you are under thirteen (13) years of age. If you use or

engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you

must have your parent’s or legal guardian’s permission to do so. By using or engaging with the Platform,

you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of

thirteen (13) and eighteen (18) and have your parent’s or legal guardian’s permission to use or engage

with the Platform, or are of adult age in your jurisdiction. By using or engaging with the Platform, you

also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or

engage with the Platform.

You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these

Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the

performance of such obligations will place you in breach of any other contract or obligation. The failure

of either party to exercise in any respect any right provided for herein will not be deemed a waiver of

any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid,

that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will

otherwise remain in full force and effect and enforceable. Any new features, changes, updates or

improvements of the Program shall be subject to this Agreement unless explicitly stated otherwise in

writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement

shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to

time and to be aware of any such changes. By continuing to participate in the Program after any such

changes, you accept this Agreement, as modified.

For any questions text "HELP" to the number you received the messages from. You can also contact us for

more information about the Program.

SMS/MMS TEXT MESSAGE MARKETING PROGRAM

Your privacy is extremely important to us. We will only use information you provide through the Program to transmit

your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with

platform providers, phone companies (carriers), and other vendors who assist us in the delivery of mobile messages. WE

DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION

COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose any

information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect Our

rights or property. When you complete forms online or otherwise provide Us information in connection with the Program,

you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a

name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue,

inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the

Program and pursue any appropriate legal remedies.

California Civil Code Section 1798.83 and The General Data Protection Regulation 2016/679 (GDPR) allows Users of the

Program that are California or European Union residents to request certain information regarding our disclosure of the

information you provide through the Program to third parties for their direct marketing purposes.

Contact us at the following address to make a request:

Ecom Network LLC, 30 N. Gould St, Sheridan WY 82801, United States

support@pluxy.co

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [Add contact information or website for the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/]

Last updated: 28 Sep 2022